1. Introduction
ArtyPop Shop ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and authentication data when you create an account
- Order Information: Shipping address, billing information, and order history
- Customization Data: Design preferences, text inputs, color choices, and other customization selections
- Communications: Messages you send us through support channels
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on site
- AI Interaction Data: Prompts provided, designs generated, ratings and feedback
- Analytics: We use PostHog and similar services to analyze usage patterns
2.3 Third-Party Information
- Authentication Providers: Data from Clerk when you sign in
- Payment Processors: Transaction data from Stripe (we do not store full card numbers)
3. AI-Generated Content & Data
Our Service uses artificial intelligence to generate custom designs. You should be aware of the following:
- Prompt Data: Text and selections you provide for design generation are sent to third-party AI providers (OpenAI, Google) to create your designs
- AI Provider Policies: These providers have their own data handling policies. We encourage you to review them
- Design Improvement: We may use anonymized design data and ratings to improve our AI prompting and user experience
- No Sensitive Data: Do not include personal information, passwords, or sensitive data in design prompts
4. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Service
- To process orders and fulfill products
- To generate AI designs based on your inputs
- To send order confirmations and shipping updates
- To respond to your inquiries and support requests
- To improve our Service and AI capabilities
- To detect and prevent fraud
- To comply with legal obligations
5. Information Sharing
We share your information with the following third parties:
- Fulfillment Partners (Printful): Shipping address and order details to manufacture and ship products
- Payment Processors (Stripe): Payment information to process transactions
- AI Providers (OpenAI, Google): Design prompts and customization data to generate images
- Authentication (Clerk): Account authentication and management
- Cloud Services (Cloudflare, Turso): Data storage and delivery
- Analytics (PostHog): Usage data for service improvement
We do not sell your personal information to third parties.
6. Data Retention
We retain your data for as long as necessary to:
- Provide our services to you
- Maintain your account and design history
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
You may request deletion of your account and associated data by contacting us.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication via Clerk
- PCI-compliant payment processing via Stripe
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@artypop.shop.
9. Cookies & Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for basic site functionality and authentication
- Analytics Cookies: To understand how you use our Service
- Preference Cookies: To remember your settings and choices
You can control cookies through your browser settings.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: privacy@artypop.shop
Support: support@artypop.shop
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell your personal information.